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About Us
| © 2003 - 2012, Large Lighting.com (A Division of Finisterre Corporation) All rights reserved. 7845 Colony Rd - Suite C4-225 Charlotte, North Carolina 28226 |
Dear Valued Customer -
With the increase in the number of larger homes and commercial spaces, we saw a noticeable lack of retailers that
specialized in the special needs of the large lighting buyer. Most Internet retailers have a limited selection of larger
lighting scattered throughout their website and most "brick and mortar" stores cannot afford to waste valuable space
with an inventory of larger fixtures.
Thus "LargeLighting.com" was born! Based upon experience - we selected a 48" diameter and/or height as the
starting point for what we consider "large lighting". Next, we selected the finest quality and most popular designs for
today's large lighting consumer and put them all together into our online catalogue. Plus - since we ship directly from the
manufacturer - our costs are lower which enables us to pass substantial savings onto you!
All of these factors plus our knowledge and background in the large lighting industry allow us to offer what no other
retailer can - a one stop site dedicated exclusively to large lighting.
Since we are always adding to our selections - please feel free to drop us a line if you need something that we do not
have and we will find it for you. Also - please let us know how we can further assist you - our customer - by offering
suggestions for our website.
Please enjoy your tour of our site and we look forward to meeting your requirements!
Sincerely,
The LargeLighting.com Team
With the increase in the number of larger homes and commercial spaces, we saw a noticeable lack of retailers that
specialized in the special needs of the large lighting buyer. Most Internet retailers have a limited selection of larger
lighting scattered throughout their website and most "brick and mortar" stores cannot afford to waste valuable space
with an inventory of larger fixtures.
Thus "LargeLighting.com" was born! Based upon experience - we selected a 48" diameter and/or height as the
starting point for what we consider "large lighting". Next, we selected the finest quality and most popular designs for
today's large lighting consumer and put them all together into our online catalogue. Plus - since we ship directly from the
manufacturer - our costs are lower which enables us to pass substantial savings onto you!
All of these factors plus our knowledge and background in the large lighting industry allow us to offer what no other
retailer can - a one stop site dedicated exclusively to large lighting.
Since we are always adding to our selections - please feel free to drop us a line if you need something that we do not
have and we will find it for you. Also - please let us know how we can further assist you - our customer - by offering
suggestions for our website.
Please enjoy your tour of our site and we look forward to meeting your requirements!
Sincerely,
The LargeLighting.com Team
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Payment Policy
1) U.S. orders: We accept checks, Visa, MasterCard, and American Express. All charges will appear on your statement under
our corporate name of "Finisterre Corporation".
2) International orders: Payment by wire transfer only.
3) Terms
a.) In-stock fixtures: Full payment with order.
b.) All other fixtures: 50% deposit with order (non-refundable for fixtures noted as 'Customizable' on website); Balance prior
to shipment (applied to credit card used for deposit - unless previously instructed otherwise).
4 ) Sales tax: LargeLighting.com only collects sales tax on orders shipped to or within North Carolina. We do not charge sales
tax on any orders shipped to other states.
Shipping Policy
1) FREE SHIPPING in the U.S. (except AK,HI, or international)
2) Shipments are FULLY INSURED & will arrive by common carrier. In the rare situation of freight damage, fixture(s) will be
repaired or replaced by the manufacturer FREE OF CHARGE.
3) Delivery
a.) In-stock fixtures: Approx 2 weeks (excluding holidays) depending upon where fixture is shipping to.
b.) All other fixtures: Delivery time will vary - please ask your Customer Service Representative for current production and
delivery time.
c.) Please call us if you need a fixture(s) expedited.
4) Fixture(s) may be disassembled for shipping.
5) Lightbulbs are not included.
6) We will e-mail the online tracking information upon shipment.
7) For your protection at delivery:
a.) At delivery, prior to signing off, if there is any obvious damage to the carton(s) that appears to possibly have damaged the
fixture(s) inside - please note it in detail on the sign-off sheet, reject the shipment, and notify us immediately.
b.) If there is no obvious damage to the carton(s), please sign "subject to inspection" and inspect within 24 hours. Please
notify both LargeLighting.com and the freight carrier immediately if there is any freight damage discovered to the fixture(s)
inside the carton(s).
c.) For crystal fixture(s) - we do not expect every crystal to be inspected - just look for damaged frames and crushed
components. If some crystals are found to be chipped during installation - those can be easily replaced free of charge.
d.) Due to freight carrier policies - inside deliveries are NOT included and will incur an additional fee (depending upon the
freight carrier). Please tell us at order placement if an inside delivery is required (inside deliveries cannot be requested
AFTER shipment).
Return / Exchange / Cancellation / Order Change Policy
1) In order to keep our prices among the lowest on the Internet and due to the unusually large size of our products - we ship most
orders directly to you from our 20+ manufacturers. Because of this - we must abide by their return policies.
a.) Fixtures NOT noted as 'Customizable' on website: Returns or exchanges, will incur a 25% manufacturer’s re-stocking
fee plus freight back to the manufacturer. Before fixture(s) can be returned, an authorization number must be requested
from LargeLighting.com. The fixture(s) must be shipped in the original packaging and in original condition and
ABSOLUTELY no return requests are allowed 5 days after the fixture(s) are delivered OR if the fixture(s) were already
installed. Note: Order cancellations or order changes prior to shipment may also incur the 25% manufacturer re-stocking
fee depending upon the order status in the shipment process.
b.) Fixtures noted as 'Customizable' on website: All sales are final (no cancellations, changes, refunds, or returns).
Warranty / Installation Policy
1) Since 1996, we only sell the highest quality fixtures from the finest manufacturers in the world. As such, all fixtures are covered
by their manufacturers warranty. Since warranties vary by manufacturer - please contact our Customer Service Department at
1-800-650-1480 for any specific product warranty questions.
2) The customer's licensed electrician is required to follow the manufacturer's installation instructions during installation and to
contact LargeLighting.com IMMEDIATELY if there are any questions and/or problems during installation. LargeLighting.com and
its manufacturers are NOT responsible for fixtures installed improperly or by an unlicensed electrician.
3) LargeLighting.com and its manufacturers are NOT responsible for customer reimbursement of electrician and/or installation
charges for any reason.
4) In the extremely rare situation you find the fixture to be defective (not caused by freight damage), please contact LargeLighting.
com at 1-800-650-1480 for immediate resolution.
5) If the fixture(s) arrives damaged - refer to the "Shipping Policy" section above.
1) U.S. orders: We accept checks, Visa, MasterCard, and American Express. All charges will appear on your statement under
our corporate name of "Finisterre Corporation".
2) International orders: Payment by wire transfer only.
3) Terms
a.) In-stock fixtures: Full payment with order.
b.) All other fixtures: 50% deposit with order (non-refundable for fixtures noted as 'Customizable' on website); Balance prior
to shipment (applied to credit card used for deposit - unless previously instructed otherwise).
4 ) Sales tax: LargeLighting.com only collects sales tax on orders shipped to or within North Carolina. We do not charge sales
tax on any orders shipped to other states.
Shipping Policy
1) FREE SHIPPING in the U.S. (except AK,HI, or international)
2) Shipments are FULLY INSURED & will arrive by common carrier. In the rare situation of freight damage, fixture(s) will be
repaired or replaced by the manufacturer FREE OF CHARGE.
3) Delivery
a.) In-stock fixtures: Approx 2 weeks (excluding holidays) depending upon where fixture is shipping to.
b.) All other fixtures: Delivery time will vary - please ask your Customer Service Representative for current production and
delivery time.
c.) Please call us if you need a fixture(s) expedited.
4) Fixture(s) may be disassembled for shipping.
5) Lightbulbs are not included.
6) We will e-mail the online tracking information upon shipment.
7) For your protection at delivery:
a.) At delivery, prior to signing off, if there is any obvious damage to the carton(s) that appears to possibly have damaged the
fixture(s) inside - please note it in detail on the sign-off sheet, reject the shipment, and notify us immediately.
b.) If there is no obvious damage to the carton(s), please sign "subject to inspection" and inspect within 24 hours. Please
notify both LargeLighting.com and the freight carrier immediately if there is any freight damage discovered to the fixture(s)
inside the carton(s).
c.) For crystal fixture(s) - we do not expect every crystal to be inspected - just look for damaged frames and crushed
components. If some crystals are found to be chipped during installation - those can be easily replaced free of charge.
d.) Due to freight carrier policies - inside deliveries are NOT included and will incur an additional fee (depending upon the
freight carrier). Please tell us at order placement if an inside delivery is required (inside deliveries cannot be requested
AFTER shipment).
Return / Exchange / Cancellation / Order Change Policy
1) In order to keep our prices among the lowest on the Internet and due to the unusually large size of our products - we ship most
orders directly to you from our 20+ manufacturers. Because of this - we must abide by their return policies.
a.) Fixtures NOT noted as 'Customizable' on website: Returns or exchanges, will incur a 25% manufacturer’s re-stocking
fee plus freight back to the manufacturer. Before fixture(s) can be returned, an authorization number must be requested
from LargeLighting.com. The fixture(s) must be shipped in the original packaging and in original condition and
ABSOLUTELY no return requests are allowed 5 days after the fixture(s) are delivered OR if the fixture(s) were already
installed. Note: Order cancellations or order changes prior to shipment may also incur the 25% manufacturer re-stocking
fee depending upon the order status in the shipment process.
b.) Fixtures noted as 'Customizable' on website: All sales are final (no cancellations, changes, refunds, or returns).
Warranty / Installation Policy
1) Since 1996, we only sell the highest quality fixtures from the finest manufacturers in the world. As such, all fixtures are covered
by their manufacturers warranty. Since warranties vary by manufacturer - please contact our Customer Service Department at
1-800-650-1480 for any specific product warranty questions.
2) The customer's licensed electrician is required to follow the manufacturer's installation instructions during installation and to
contact LargeLighting.com IMMEDIATELY if there are any questions and/or problems during installation. LargeLighting.com and
its manufacturers are NOT responsible for fixtures installed improperly or by an unlicensed electrician.
3) LargeLighting.com and its manufacturers are NOT responsible for customer reimbursement of electrician and/or installation
charges for any reason.
4) In the extremely rare situation you find the fixture to be defective (not caused by freight damage), please contact LargeLighting.
com at 1-800-650-1480 for immediate resolution.
5) If the fixture(s) arrives damaged - refer to the "Shipping Policy" section above.
